Did a factory reset on the unit and now the screen is black and Ford says its the APIM that its bad and they want $1300 to fix it. doubt if Microsoft will acknowledge the problem by stating it is an internet problem or We do NOT cover shipping costs under any circumstancesfor international warranty claims. $1300 to replace APIM. buttons go through the motions but no sound. (function () { morning I went out and there is no audio. As soon as I told them they were wrong, they said that they tried to update my APIM Module and it wouldn't update. 2017 Explorer purchased in 2020 with around 41k miles on it. Fwiw, I've driven three Ford Escapes since 2003 and they've Use code SNOW25 to save 25% on DroneMobile 3-Year Subscriptions. In June 2015, Ford issued a recall on certain 2014-2015 Ford escape and 2014-2015 Ford Transit models, citing a software incompatibility issue that may cause the vehicles instrument cluster to become inoperative and fail to provide the driver with important information. Even Ford emblem on start-up was backwards. number to call they said Ford wasn't responsible for the radio problem in there }; II have a Ford mustang 2017 The radio works sometimes doesnt work other Was told I need a new APIM modular it is $1800 my question is why hasnt Ford made this a recall when they did make it a recall on other models. var eventsListenerScript = document.createElement('script'); looks like the CD is playing but no sound. NEVER buying a FORD again! At 37k miles same issue. Ford will be getting an ear full from me and it best be repaired by Ford. Tried multiple times resetting it and nothing coming after it finally died. It worked for 3 months and then quit again. Mine was doing the popping but audio continued. Asking to charge $1,900- $2,300 for a new unit and Install. And no ford tech is competent enough yet to see the pattern throughout the makes and models and years that feature the same control center. } else if (document.attachEvent) { var dom, bootstrap, iframe, iframeStyle; I guess the acronym for Ford is hold true. I have a 1965 mustang I drove to college. APIM failure = Ford charging $2200 to fix it. Once installed now they say I need a new APIM. 2006 Ford Expedition Audio Control Module Connector (Standard Ignition S-2186). If no one will help this will be the last ford I buy!!! No cranking. It's a real shame this is still a problem. Again just spit balling what do ya No CD, no radio and no back up sound. setTimeout(d,0):e.addEventListener("DOMContentLoaded",d)},jdgm.loadCSS=function(d,t,o,a){ var where = document.currentScript || document.getElementsByTagName("script")[0]; ")}return!1}},c=document.createElement("script"),u=d.src,p=d.async||!0,f=d.onload,h=d.onerror,w=document.head,y=document.body,c.async=p,c.src=u,f&&c.addEventListener("load",f),h&&c.addEventListener("error",h),w?w.appendChild(c):y?y.appendChild(c):console.error("Did not find a head or body element to append the script")})({shopId: 18847601,storefrontBaseUrl: "https://www.automotivecircuitsolutions.com",cdnBaseUrl: "https://cdn.shopify.com",surface: "storefront-renderer",enabledBetaFlags: ["web_pixels_use_shop_domain_monorail_endpoint","web_pixels_shopify_pixel_validation","web_pixels_prefetch_assets"],webPixelExtensionBaseUrl: "https://cdn.shopify.com",webPixelsConfigList: [{"id":"shopify-app-pixel","configuration":"{}","eventPayloadVersion":"v1","runtimeContext":"STRICT","scriptVersion":"0533","apiClientId":"shopify-pixel","type":"APP"},{"id":"shopify-custom-pixel","eventPayloadVersion":"v1","runtimeContext":"LAX","scriptVersion":"0533","apiClientId":"shopify-pixel","type":"CUSTOM"}],initData: {"cart":null,"checkout":null,"customer":null,"productVariants":[{"id":"35007434227870","image":{"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1884\/7601\/products\/2009-ford-radioacm-mail-in-repair-service-radio-repair-automotive-circuit-solutions-217189.jpg?v=1640205305"},"price":{"amount":179.99,"currencyCode":"USD"},"product":{"id":"5408391856286","title":"2009-2016 Ford Radio (ACM) Mail-in Repair Service","vendor":"Automotive Circuit Solutions","type":"Radio Repair"},"sku":"","title":"Default Title"}]},},function pageEvents(webPixelsManagerAPI) {webPixelsManagerAPI.publish("page_viewed");webPixelsManagerAPI.publish("product_viewed", {"productVariant":{"id":"35007434227870","image":{"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1884\/7601\/products\/2009-ford-radioacm-mail-in-repair-service-radio-repair-automotive-circuit-solutions-217189.jpg?v=1640205305"},"price":{"amount":179.99,"currencyCode":"USD"},"product":{"id":"5408391856286","title":"2009-2016 Ford Radio (ACM) Mail-in Repair Service","vendor":"Automotive Circuit Solutions","type":"Radio Repair"},"sku":"","title":"Default Title"}});},"https://cdn.shopify.com","browser","0.0.292","2ad9a57fw9fac714bp69acde37me237997f"); window.ShopifyAnalytics = window.ShopifyAnalytics || {}; Did that but didn't help. Explorer X X X X Now days go by with it staying black no ability to turn it back on. {"Trekkie":{"appName":"storefront","development":false,"defaultAttributes":{"shopId":18847601,"isMerchantRequest":null,"themeId":130013298924,"themeCityHash":"9303420306983608464","contentLanguage":"en","currency":"USD"},"isServerSideCookieWritingEnabled":true,"monorailRegion":"shop_domain"},"Facebook Pixel":{"pixelIds":["1854252914600282"],"agent":"plshopify1.2"},"Google Gtag Pixel":{"conversionId":"AW-860151213","eventLabels":[{"type":"page_view","action_label":"AW-860151213\/EGZyCMrg-bMBEK27k5oD"},{"type":"purchase","action_label":"AW-860151213\/oM8wCM3g-bMBEK27k5oD"},{"type":"view_item","action_label":"AW-860151213\/WfXQCNDg-bMBEK27k5oD"},{"type":"add_to_cart","action_label":"AW-860151213\/Z1nRCNPg-bMBEK27k5oD"},{"type":"begin_checkout","action_label":"AW-860151213\/E5AcCNbg-bMBEK27k5oD"},{"type":"search","action_label":"AW-860151213\/Z9q9CNng-bMBEK27k5oD"},{"type":"add_payment_info","action_label":"AW-860151213\/s6KbCNzg-bMBEK27k5oD"}],"targetCountry":"US"},"Session Attribution":{},"S2S":{"facebookCapiEnabled":false,"source":"trekkie-storefront-renderer"}} Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. Last night, the radio was blaring in the car in the garage again turning on by itself. happened again. Flex X X 'trackForm', Waiting for a new APIM for my car for problems with navigation and very slow to sync if at all. I causing the auto shut off to operate less Part Number: 010-63807480NOA. Screen rebooted about 6 times then went blank. Hopefully, that's not what you broke off! } else { . Can someone let me know what they are used for? Anyone else try the suggestion to replace the } else if (window.attachEvent) { trekkie.load( Had diagnostics test done that showed this. This has been going on for about 6 months, and 3 or 4 different flash drive updates. The mute is not on. First and Only time Ford Buyer - Michigan, National Highway Traffic Safety Administrations website. I was able to pull to the side safely (could have been dangerous). I will definitely not jdgm.loadJS(jdgm.CDN_HOST+"loader.js"))}))}(document); Coincidentally, I have brought in the vehicle two weeks earlier for an oil change and battery was fine then. 2013 Ford Escape SEL My Ford Touch Sync 2 8"LCD. script.src = 'https://cdn.shopify.com/s/trekkie.storefront.4ccf965021ad272880e0915f29e6aca83582a677.min.js'; With daytime running lamps. know this? Ford Escape Questions - 2014 Escape Sync audio problems - CarGurus } } // XHR beacon 2011 Edge - this APIM software module is a complete failure and FORD know it. Happens intermittently when remote started and allowed to warm up. Truck was having issues with remembering my phone for Bluetooth. HVAC non responsive. Pulled fuse and it still played. Sheri. loaded = true; I love my 2013 Escape! No radio, camera, heated steering wheel stuck in on position. Brought it back in with same complaint and now they tell me it 'might' be the ACM (audio control module) and of course that is NOT covered under ANY warranty (mfg or extended). I was going to get an EV Lightning but no way will that happen. Oh, and you are correct, the extended warranty referenced by @ralph7up relates only to the APIM - not the ACM. It just Would go away and be normal after several restarts of the car. iframeStyle.border = 0; MKZ X X Having issues with touch screen, GPS. Same module is present in their other vehicles experiencing similar failures. 2018 Ford Explorer Platinum 23100 miles, Display and radio screen module failure 2 months after warranty expired. The roof is leaking, so any buyer should be financially able, and/or skilled enough to fix major rot after pulling the interior paneling, plus needing to reseal the entire exterior. I've found that a pair of needle-nosed pliers with serrated 'grippy tips', one tip on the 'button' and the other tip on the bottom of the connector, squeezed gently but firmly and then pulling outward, works for me. We've gotten rid of most of the Escapes since most of our Escapes e.detail.BOOMR.init({ So I will have wait 30 minute for my car to started an running to get radio come back on an it been like that for months straight till last min it went completely off an never came back on . I have a 2014 Ford Escape. Touch as noted below. After researching why my 2018 Ford Explorer's screen is black, it sounds like the APIM module needs to be replaced. However I have and Android and I never connected it to the Sync my Yes the car is a 2016 so that was VERY concerning. I have a 2014 Escape Se. Did a factory reset in the unit, the screen never came back on. Reallyat 3 year old Ford truck. Sorry for the long reply but this is I replaced F79 (15 amp fuse) and F67 (7.5 amp twoMonthsFromNow.setMonth(twoMonthsFromNow.getMonth() + 2); Took it to 2 different FORD dealers and both were unsuccessful on upgrading the software after 2 days of attempts and both locations. View Details. Bought a 2015 ford explorer. My research indicated that several Ford vehicles are having the same APIM issue. Also caused issues in the power outlets shorting. In January 2020, a customer complaint was filed for the 2016 Ford Escape, citing an issue with the vehicles APIM that caused the GPS, radio, Bluetooth, and rearview camera features of the vehicle to all fail. I also went through hoops on the CMax sync and Ford gave me a t.onreadystatechange=function(){4===t.readyState&&(Function(t.response)(),d&&d(t.response))}, Now, it is 300 miles over warranty, and they wanted me to pay over $1200 to have it repaired. ADDITIONAL DOWN PAYMENT OPTIONS AVAILABLE. ACM ( Audio Control Module ) need to be replaced - 2013+ Ford Escape Forum grrrrrr I'm sure it will be the ACM again, but how can that happen twice. . We ship from multiple warehouses across the country, so you get your part as soon as possible. try { window.ShopifyAnalytics.merchantGoogleAnalytics.call(this); } catch(error) {}; Impossible to adjust settings or radio. 2014 Escape Titanium, 1.6L FWD, 401A, 18" wheels, http://www.fordescape.org/forum/elefordtouch-navigation-via-software-update.html, The 'button' you push only goes down ~1mm and is very stiff, When the 'button' is pushed correctly, the connector will slide off. } styleTag.innerHTML = thisThemeFix.css; function promote() { Domestic shipping will be covered both ways for the first3 months after receiving your radio. Ford Audio Control Module Parts, View Online Audio Control Module Sale window.BOOMR_onload = (e && e.timeStamp) || new Date().getTime(); Coverage has been extended to five years of service from the Aventura, Fl. You end up with pages of recalls and pages of complaints. Not sure if extended warranty will cover it, but I find it very odd how all of these APIMs keep going out, most when it's just out of warranty. 2017-07-24. ACM ( Audio Control Module ) need to be replaced - 2013+ Ford Escape Forum Ive had this car for a little over a year (bought used) and somehow my warranty covers the screen/camera but not specifically the APIM so now I paid $99.95 for a diagnostic and supposedly need to pay $700 for a new APIM. I cant believe this I took the vehicle to ford twice. NO recall?!?!?! } Go to the dealer they act like they've never seen the issue and take 2 DAYS to figure it out -what a joke. However, I am looking to add Sirius radio by swapping the stock ACM with one that has Sirius built-in. While driving car had a complete black out, engine shut off while in Drive. Then I find out my blue tooth doesn't work and no sound for the back-up sensors. We will work hard to resolve any problem. Its unfortunate, I love everything else about my truck. The first service call to fix the same was around 300 dollars and did not take. Hmmm, starting to get APIM symptoms. !o&&jdgm.loadCSS.requestedUrls.indexOf(d)>=0||(jdgm.loadCSS.requestedUrls.push(d), That's cool. window.BOOMR.shopId = 18847601; months but the radio became is sensitive to cold and will quit if it gets below transmission it had one of the 2.0 L engines in it, one of Fords better engines. Text Us Cancel Done. CD player? I couldn't change the source. The problem is the ACM (Audio Control Module) which The navigation system has gone out and it will cost over $1,000 to replace and that is addition to the $95 diagnostic test. var productVariantTitle = "Default Title"; @-webkit-keyframes jdgm-spin{0%{-webkit-transform:rotate(0deg);-ms-transform:rotate(0deg);transform:rotate(0deg)}100%{-webkit-transform:rotate(359deg);-ms-transform:rotate(359deg);transform:rotate(359deg)}}@keyframes jdgm-spin{0%{-webkit-transform:rotate(0deg);-ms-transform:rotate(0deg);transform:rotate(0deg)}100%{-webkit-transform:rotate(359deg);-ms-transform:rotate(359deg);transform:rotate(359deg)}}@font-face{font-family:'JudgemeStar';src:url("data:application/x-font-woff;charset=utf-8;base64,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") format("woff");font-weight:normal;font-style:normal}.jdgm-star{font-family:'JudgemeStar';display:inline !important;text-decoration:none !important;padding:0 4px 0 0 !important;margin:0 !important;font-weight:bold;opacity:1;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.jdgm-star:hover{opacity:1}.jdgm-star:last-of-type{padding:0 !important}.jdgm-star.jdgm--on:before{content:"\e000"}.jdgm-star.jdgm--off:before{content:"\e001"}.jdgm-star.jdgm--half:before{content:"\e002"}.jdgm-widget *{margin:0;line-height:1.4;-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;-webkit-overflow-scrolling:touch}.jdgm-hidden{display:none !important;visibility:hidden !important}.jdgm-temp-hidden{display:none}.jdgm-spinner{width:40px;height:40px;margin:auto;border-radius:50%;border-top:2px solid #eee;border-right:2px solid #eee;border-bottom:2px solid #eee;border-left:2px solid #ccc;-webkit-animation:jdgm-spin 0.8s infinite linear;animation:jdgm-spin 0.8s infinite linear}.jdgm-prev-badge{display:block !important} Been at the dealer all week, they are 184 reviews. Replaced. I won't hold my breath for window.BOOMR = window.BOOMR || {}; Transmission Sensor/Transmission: While driving, engine revs as though Im pulsing my foot on the gas and tachometer flutters. HiTechElectronic 28.8K subscribers. I then restarted my iPhone Bluetooth setting. Why is there no recall with this many people having the same issue? that to happen..Can we disconnect all the syn stuffand just have a radio??? This appears to be a very common issue with Ford vehicles. Identical problem. Edge X X X X This website is using a security service to protect itself from online attacks. Battery eventually died. (function e(e,n,a,o,t,r){var i=null!==e;i&&(window.Shopify=window.Shopify||{},window.Shopify.analytics=window.Shopify.analytics||{},window.Shopify.analytics.replayQueue=[],window.Shopify.analytics.publish=function(e,n,a){window.Shopify.analytics.replayQueue.push([e,n,a])});var s=function(){var e="legacy",n="unknown",a=null,o=navigator.userAgent.match(/(Firefox|Chrome)\/(\d+)/i),t=navigator.userAgent.match(/(Edg)\/(\d+)/i),r=navigator.userAgent.match(/(Version)\/(\d+)(.+)(Safari)\/(\d+)/i);r?(n="safari",a=parseInt(r[2],10)):t? Just scrolling through and this popped up-, Not sure if the link worked so there's more than one way to skin this-. Take to FORD (of course the warrantee is finished) will cost I just want to say thank you to centex for all his help. window.BOOMR.renderRegion = "gcp-europe-west1"; return document.cookie.indexOf('loggedConversion=' + token) !== -1; script.src = window.BOOMR.url; How do I find the correct one? 2019 ford ecosport I am the first owner and it is not even a full 3 years old. Driver Side: ^ same thing except this side did have the keyless entry security code pad on it. With car off the radio stops climate control button wouldn't light up. link.addEventListener("load", promote); It is doing that thing where the screen works but there is no sound and you can not change stations on the radio controls. This is a malfunctioning part that FORD is not fixing. Then after about 9 months of pressing the power & next track button for the force soft reset to reboot the system for months on end, it finally stopped turning on. There's a clip at the base (nearest) the radio that you push, while its pushed, you can easily disconnect. them in the long run as existing customers bail on them and there NO customer service. My backup camera works, all I've done all the same things to try and I have the same exact issue in my SEL same audio gear as the OP and have been shopping on ebay. Since I will replace the ACM I would like to try to replace APIM module also to have navigation. Without keyless entry. I was having to pair it each time I s**t off the truck. that this problem is either bad solder traces, or components like capacitors or When he's not working, John enjoys writing fiction, practicing mixed martial arts, and joyriding in his 2018 Ford Mustang GT. iframe.loading = "eager"; APIM replaced and all audio worked finefor 1 week!!! Apr 28, 2016. They're asking $3900.00. Thank you for the advice. Yes, this will be the last ford I purchase. time. Now, for nearly 10 months my screen will not come back on. This website is using a security service to protect itself from online attacks. Started about 6 months ago. To my knowledge none of these issues are in any of the 9 active recalls I have, and none are under warranty. Screen never came on again. 2018 F150 STX - 25400 miles. There's help with that here if needed. While the vehicle was still under warranty I took it in and had to pay a $100 to get an update, which was ridiculous and a money grab by the dealership. Replacement Service - Ford Sync 3 APIM Module quantity. The cost for new APIM part is ~$960, not including installation. 'track', When you purchase through links on our site, we may earn an affiliate commission, which supports our community. have done this and the board may last for a little while. For doesn't want to do anything because they don't have enough complaints, but I see a lot of people complaining about the same problem. scriptTag.innerHTML = thisThemeFix.js; Don't 'pull' until the button is 'pushed'. The trunk now cannot be opened in any way other than by reaching into the interior door panel and yanking on the metal latch inside of it, and shouldering the trunk open from the inside. productId: productId, Purchased a 2016 Mustang for my daughter as her old 2016 Mustang was totaled. issue even with all the suggestions made here in the $185.00 . Freezing up controls with navigation, etc. I had to have it jumped a final time and leave it in their lot to avoid a towing fee/further destruction. After checking parent = parent || doc.body; 2012 Ford Escape . Anyway they are now telling me it will need a new APIM costing $1000. I was still driving at this point trying to get over. On Ford Escape Forum discover news, discussions, service tips, & technical help for your 2013+ Escape. Bought 2018 Ford Focus SEL hatchback, about 37k miles, brand new only owner. Which will be about$700, I HAVE BEEN DEALING WITH MY RADIO NAVIGATION AND DROPPED CALLS FOR 2 YEARS NOW WITH MY 2017 F150 I HAVE TAKEN IT TI THE DEALER THEY DID AND UPDATE IT STILL DIDNT WORK I WAS TOLD TO UNPLUG THE BATTERY STILL LDIDNT WORK WAS TOLD I COULD JSUT USE MY PHONE FOR NAVIGATION NOW THAT MY WARRENTY US UP THEYWANT TO CHARGE ME $633 FOR THE PART AND 2-3 HOURS OF LABOR AT $110 AN HOUR IS THERE ANYTHING I CAN DO THANK YOU ONE FRUSTRATED GIRL WHO LOVES HER TRUCK.
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