All communications made via TheApp will be automatically stored in Matchforce and easily accessible for staff review. Not everything that can be counted counts, and not everything that counts can be counted.. Whether you open a dashboard component and click onunder the data, or you utilize a report in the National & Local Data folder, every report is created from a report type existing when you click . The members of this group will be instrumental in crafting the new versions of the YOS and COS. Records in the Ready for Review and RTBM Stage are examined. Matchforce Users can be assigned to one of the following two Agency Matchforce Groups: Follow these steps to add users to Agency Matchforce Groups: If you have your username and password, lets log into Matchforce: Usernames are in the form of firstname.lastname (as shown in AMS) and passwords are standard BBBS passwords. People often use email for primary credential recovery. This dashboard contains specific data points that staff may utilize to monitor and review match support processes. Please keep in mind that options listed below are a small sample of the reports that you have access to in Matchforce. View Video Overview: Set up Okta Verify, OTP for MFA. Prepping for QA Reviews? We would like to show you a description here but the site won't allow us. However, TheApp is not intended to be merely a solution for match communications during the current COVID situation. Continuous learning through partnerships. Report suggestions below will not reference the specific Reports & Dashboards already created by BBBSA / Traction and will only reference the specific report types in the area. But to be honest, not much is really going to feel different on go-live day. Each report is connected directly to the matching symbol under Littles Ready to Be Matched or Bigs Ready to Be Matched on applications. Every Matchforce user must be assigned a Matchforce Profile Type in AMS. This significantly impacts what data will be pulled into the report. Aim.bbbs.org: Login Offline Aim.bbbs.org: visit the most interesting Aim Bbbs pages, well-liked by users from USA, or check the rest of aim.bbbs.org data below. Always review Filters when opening reports and remove/modify any that arent helpful. Highlight the staff name to be added to the group and then click the. For example, if Matches with YODPs is selected only matches that have YODP records attached willbe pulled into the report. Owner with Completion StatusDetailed content related to MSCs completed grouped by match owner is available within this report. This task force should be in place by early January 2020. Feel free to update the match name with the appropriate last name when a name change takes place on the contact record. The four reports below provide agencies with data connected to affiliate grants. 2021 Big Brothers Big Sisters of America. Pending matches that transferred from AIM might not have all of the items (references, background checks, etc.) Data Quality Dashboards are provided to allow you to track specific data points that may not be required fields in the system but are critical data points. Details with Enrollment Stage All Bigs and Littles currently Active (Enrollment Stage = Ready to be Matched, Pending Match, Matched) with mailing addresses are included in this report. Our Case Managers work closely with Littles' families and partners in the community to make referrals for additional services as needed. Mandy currently serves as BBBSAs Chief Agency Officer (CAO). Okta Verify is the most secure option. As you begin working with Reports & Dashboards, here are a few helpful hints. You can learn more about Matchforce Groups and general Matchforce rights and permissions here. At the top of the AMS window, click on Matchforce Groups. BBBS Connect is a secure place where you can find BBBS resources and network information. We found that English is the preferred language on Aim Bbbs pages. Clicking allows you to post the visual component in chatter. SMS is the second most secure option. Removal of Baseline Survey Due and Expiration Dates. This dashboard contains specific data points that staff may utilize to monitor and review match processes. Each question in the Enrollment Satisfaction Survey (ESS) data from across the network is displayed here with gauges indicating average responses; however, when view reports is selected, your agency data isdisplayed. Look at your Match Support Dashboards. You can make it easier to find your Agency account record by creating a list view named My Account, changing the Filter by Owner to All Accounts, and adding Filter Account Record Type = Agency. Add filters. There are no current prohibitions in either document surrounding mentors and mentees having phone or electronic communications when not on site. A Little has been on the waitlist for a Big for 100 days and has completed a YOS every 30 days while waiting. Enter a Matchforce environment by clicking on the corresponding button in your dashboard. If you havent already done so, review the resources listed above and in the WalkMe app related to Reports & Dashboards. To get started using Matchforce, follow these steps: Google Chrome needs to be downloaded and installed on your computer prior to proceeding with the setup and access of Matchforce. Please let your agency superusers know about any changes or improvements you would like to see in Matchforce. The data and information obtained by these surveys serve many purposes. Instead, you must type it in by hand. Records in Active matches are examined. One-to-one communication between Bigs, Littles, and BBBS staff. TheApp will allow Bigs and Littles to communicate directly with each other and BBBS staff via threaded messaging similar to that used on common internet blogs or Facebook. The dashboard also contains components connected to Match Owner and reports may be edited to meet your specific needs. Login to your Big Brothers Big Sisters Customer Account. (Its important to note that BBBSAs Standards and Service Delivery Model DO prohibit IN-PERSON contact between SB Bigs and Littles outside of the facility where they meet.). Built to support Big Brothers Big Sisters, Matchforce provides the intelligence and data to continually improve our services to children. Click here to access BBBS Connect Attention if You Use Office 365 at Your Local Agency Make sure you are signed out of any Office 365 accounts before attempting to access BBBS Connect. The other YOS surveys that were completed by the Little while waiting for a Big will remain in Matchforce but will not be used to calculate the outcomes reported on the new YOS/COS outcomes report. Scenario: Your agency wants to identify which individuals are currently tied to grants you are tracking or could potentially be added to grants. Click Send code. If not, their account will not be created in The Learning Exchange. SMS Authentication uses the text messaging service on your cell phone to send you a one-time login code. TheApp is planned to be the only digital communication platform to link to Matchforce. To better understand what is captured within these components: This dashboard allows you to see specific productivity data tied to record types across the system as well as activities in general. You may not see all of the Matchforce applications that are available. Work is currently underway and the system will be available for use by all BBBS affiliates by mid-June, 2020. : Users with this Matchforce Profile Type will be able to access Matchforce and complete standard match management activities, but will not have access to the Agency Management application. Every report you pull may be edited and saved to meet your specific needs. BBBS staff will be able to easily broadcast announcements to Bigs and Littles in the system. The sections that follow explain how to complete each of the three steps. : Users with this Matchforce Profile Type will be able to access Matchforce and complete standard match management activities and will have access to the Agency Management application. There are no known instances of agency data not migrating into Matchforce. Want to understand how your staff is doing with Match Support? In November 2019, True Owl gathered information from over 1,300 BBBS agency staff members on sentiments regarding the current YOS and COS surveys. Reports will not look or act exactly like AIM reports. Child Safety Concern Contact records flagged as child safety are contained within this report. The next time you log into Okta, it should offer to send you a push notification or ask you for a numeric code. You have been provided with basic reports to help you access the basic data that your agency utilizes. Get a quick tour of Matchforce's interface. Next, click on the National & Local Data folder. As an agency administrator, create a New Local Program from your agencys affiliate record and then have staff click on Enroll in non 1:1 program to add participants to the program. The dashboard component is simply a visual representation of a specific report data point. If you do not want to sign out from your existing local account, please use a different browser when accessing BBBS Connect to prevent any authentication errors. This dashboard contains specific data points that staff may utilize to monitor and review enrollment processes. For example, if you entered, Site-Based AND High School Big, Matchforce is still checking to see if youve done everything required for adult site-based volunteers. Once one baseline YOS or COS survey has been completed for a Little, Matchforce will prohibit additional baseline surveys from being created by pressing the Baseline YOS/COS button on either the Match or Enrollment records. 2021 Big Brothers Big Sisters of America. Individual components are listed below. Enroll in Multifactor Authentication (MFA), Manage Multifactor Authentication (MFA) Settings. For matches made prior to December 31, 2020, Matchforce will now define a Littles baseline survey as the most recent survey completed prior to match activation. Want to know your children served for 2019 or how many matches youve made? If youve activated a match before generating the RPI, you may scan the RPI into Matchforce and attach it as a file on the contact record. Most recently, Kevin led the project and change management effort associated with the Matchforce implementation project. It is rapidly becoming a standard requirement for many platforms. To create an agency-specific dashboard with this data, click save as and save the dashboard to a folder connected to your agency. Please note that autoregistration has been retired effective February 14, 2023. To create an agency-specific dashboard with this data, clickSave As and save the dashboard to a folder connected to your agency. To create an agency-specific dashboard with this data, clickSave As and save the dashboard to a folder connected to your agency. The tabs are customizable to meet your daily needs, please see below: 2021 Big Brothers Big Sisters of America. The National IT team will be providing instructions for how to do this by March 8, 2019. Email often travels in plain text using insecure protocols. All Matchforce users have access to dashboards and the accompanying reports. The survey redesign project officially kicked off in early December 2019. The redesign project team will create first drafts of the new YOS and COS in February and March of 2020. All three steps must be completed for each Matchforce user. You can create an account in The Learning Exchange for your volunteers and parents/guardians from the new Training Tab in Matchforce. Using your browser, navigate to the BBBS Okta portal Fill in your BBBS credentials and click Sign In. Filters are available by Contact Record Type and Enrollment Stage. Your CEO/ED/Program Director (with Sponsored Organizations) will use the same login information Creation of the new YOS/COS outcomes report that is scheduled to be released later this quarter uncovered some issues associated with how Matchforce has historically designated and identified baseline surveys. True Owl will release a survey to the entire BBBS network in January 2020 to gather input on exactly what revisions should be made to the current YOS and COS. All BBBS staff are encouraged to provide feedback. Before you access Matchforce for the first time, download and install WalkMe on your computer within Google Chrome. Stay up to date on important news related to Fund Development, Agency Support, Leadership, and more! You will see a prompt on your device that Extra verification is required for your account. Matchforce recognizes and keeps the first completed baseline, even if that survey was administered more than 60 days prior to the Littles first match activation date.
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