Hard Rock Stadium provides a free emergency road service to any guest experiencing car trouble in Hard Rock Stadium parking lots up to one hour after most events. All same-day parking purchases must be at Gate 15 and 16 for $40. All guests will be subject to a search of their person and possessions prior to entering Hard Rock Stadium. If you feel ill at any point before leaving or on your way to the stadium, we ask that you please be a good teammate and stay home. Wheelchair Assistance is available once gates open and concludes approximately 30 minutes after the end of the event. ADA spots in Yellow (Lots 13 and 18) and Grey (Lot 44) are on a first-come, first- serve basis. Please report any potential scalping activity to the nearest Hard Rock Stadium Security personnel. Playoffs are at an additional cost above and beyond your annual Membership cost. The sole and exclusive remedy if admission is refused or withdrawn, or if the applicable event is cancelled and not replayed, is a refund of the amount paid to Stadium for this parking pass. Once briquettes have cooled, place them in a plastic bag and deposit them in a trash bin. Season Ticket Members will enjoy a personalized Profile with the ability to manage tickets, access your mobile wallet, utilize mobile ordering, customize your top content features and more. Guests should be prepared to open their bags for inspection and may be asked by Hard Rock Stadium Security to shift and possibly remove the contents. To view parking information and routes to the stadium, please visit our Parking & Transportation page. The Hard Rock Stadium Clear Bag Hard Rock Stadium is proud to be a smoke-free venue. The use of fireworks by guests is strictly prohibited at Hard Rock Stadium and in the parking lots. You agree to promptly alert us whenever you stop using a particular telephone number. However, binocular and camera cases are prohibited. Hot coals and flames must be extinguished promptly after use. The flooring is asphalt and concrete in all permanent fixtures. In addition, you can discreetly report unruly fans from your seat by texting the issue and location to (305) 623-6400 from any compatible mobile device(standard text messaging fees may apply), and the information will be relayed to Hard Rock Stadium security. Ticketmaster will-call is available at the South Ticket Office. Spaces may not be saved, obstructed or reserved by guests. These games are eligible to be moved into different time slots. Do not dispose of charcoal briquettes on the ground. All of the events at Hard Rock Stadium occur rain or shine. Clear Bag Policy. Specifically, it is stated that only A4 size bags are allowed on the premises and strict control will apply to any item in them. Additionally, there is no designated place for bulky bags and luggage storage in the stadiums facilities. re-entry, alcohol, tailgating, guest services, lost and found, etc)? Hard Rock Live provides ADA seating per request through Ticketmaster via www.ticketmaster.com or by phone at 1-800-745-3000. Please also see Code of Conduct for more information. Guests will be dropped off at pre-determined Hard Rock Stadium gate locations. Are there accessible tickets, and what is included? Ambulatory Seating: During events, seating is available for guests with disabilities that do not require a wheelchair. Accessible Parking: Accessible parking spots are available for those with a valid disabled parking placard and matching photo ID. The Miami Dolphins and the University of Miami have a no-refund/ no-exchange policy. Do we have a place to store refrigerated medication, since coolers are not permitted. AMERICANS WITH DISABILITIES ACT INFORMATION. Seating options are available both inside and outside. The arbitration proceedings and arbitration award shall be maintained by the parties as strictly confidential, except as is otherwise required by court order or as is necessary to confirm, vacate or enforce the award and for disclosure in confidence to the parties' respective attorneys, tax advisors and senior management and to family members of a party who is an individual. Guests wishing to purchase Miami Dolphins branded approved bags can visit the team store at Hard Rock Stadium. Items such as smart phones, binoculars and cameras will still be permitted into the stadium. Membership shall not be deemed to be property of an estate in bankruptcy and are not transferable under the United States Bankruptcy Code. You further agree that your personal information may be used by the Miami Dolphins and their designees in accordance with the Miami Dolphins Privacy Policy, which is hereby incorporated by reference. YOU MUST HAVE A PRE-PURCHASED INNER LOT ADA RESERVED PARKING PASS IN ORDER TO PARK IN AN INNER LOT ACCESSIBLE PARKING SPOT. Management is not responsible for lost, stolen, destroyed, duplicated or counterfeit tickets and may refuse to honor same. The tennis tournament was held for the first time in 1985 in Delray Beach, Florida with the vision of creating a world-class tennis tournament. PARKING POLICIES, INCLUDING, BUT NOT LIMITED TO OPENING AND CLOSING TIMES ARE SUBJECT TO CHANGE. Any guest who exhibits behavior that distracts, inconveniences or otherwise interferes with another guests enjoyment of the event may be removed from Hard Rock Stadium. The Administrative Offices for Hard Rock Stadium are located at 347 Don Shula Drive. The use of unmanned aircraft systems and other remotely controlled aircraft or ground vehicles is strictly prohibited. Guests with limited mobility parking in Hard Rock Stadium outer lots may request assistance to and from the outer lots/stadium. Once briquettes have cooled, place them in a plastic bag and deposit them in a trash bin. Any guest deliberately concealing alcohol which is found during the security screening process may be prohibited from entering Hard Rock Stadium. A sales representative will reach out to you with more information. Music must be played at reasonable volume and shall not contain explicit lyrics. For Miami Hurricanes games, alcohol sales will cease: (i) at the beginning of the 3rd quarter on Levels 100 and 300, (ii) sixty (60) minutes after the game ends on the 200 level, Legends Suites, Field Club, LIFEWTR Lounge, Suites, Golden Cane Lounge, and Champions Lounge. Hard Rock Stadium is committed to providing memorable service experiences to all guests. Hard Rock Stadium is a cashless, non-smoking stadium with a clear bag policy. Click the button below to learn more about our stadium policies, including tailgating policies, clear bag policies, WiFi information, and more. For the most convenient entry to the stadium, we recommend entering at the gate closest to your seating designation. However, these items will not be allowed back onto the grounds. Any guest who persists in soliciting while on Hard Rock Stadiums premises will be subject to ejection or, as necessary, arrest. Subject to inventory availability, we have 2 options for non-commercial, video board recognition at Miami Dolphins home games: Includes a message and a picture on the video boards, Includes a message on video boards and a live shot of guests in their seats. Members agree to receive pre-recorded/artificial voice messages calls and/or use of an automatic dialing device, text messages and/or emails from the Miami Dolphins, SFS Events, LLC, South Florida Stadium LLC, and their affiliates and partners, at any telephone number or email address that have been provided to Dolphins or that Dolphins and/or their partners or affiliates have otherwise obtained, which could result in charges to me. However, if you require an accommodation on site, guests may go to the Guest Service tent and tickets will be exchanged on site. NO REFUNDS OR EXCHANGES EXCEPT AS PROVIDED HEREIN. Miami Dolphins The Miami Open and Hard Rock Stadium are committed to creating and maintaining a safe, healthy and engaging tournament atmosphere, all while adhering to the rapidly-changing world around us. WebHard Rock Stadium Policy: One-gallon sized clear plastic zip bag (Does not exceed 11" X 11") Clear plastic bag (Does not exceed 12" X 12" 6") Small clutch bag, wristlet, handheld For bags that exceed the permissible size, guests have the option of returning the item to their vehicle or checking it at a Guest Experience Bag Check Location at the East and SW pedestrian crosswalks of the inner parking lots. These seats are double padded and provide access to air-conditioned lounge areas with ala carte concessions. WebMarlins Parks capacity is one of the smallest ballparks in the MLB. Factory-sealed, plastic bottles of water that are 20 oz. - Diapers and wipes can be carried in a clear bag. Tickets may not be used for, or in connection with, any form of commercial purposes including, without limitation, any advertising, promotions, contests, giveaways, gambling, or gaming activities, without the express written consent of Management and the NFL. The browser you are using is no longer supported on this site. Stadium Bag Policy Select the telephone option #1 to speak with a representative Monday-Friday 8:30am-5:30pm. Suites: Suites can also provide accessible seating upon request. Any guest who appears to be 30 years of age or younger will be required to provide appropriate proof of age with one of the following forms of identification: Guests may not possess or purchase more than two (2) alcoholic beverages at a time. No precautions can completely eliminate the risk of exposure to COVID-19. If you do not wish to have money from tickets you have resold through NFL Ticket Exchange credited to your Membership account, you may change your Ticket Exchange profile so that any resale money is sent directly to you. Tickets purchased through other avenues may be invalid, counterfeit or stolen and may not be honored. Miami Dolphins Hard Rock Stadium parking gates open four (4) hours prior to kickoff. Fans wishing to purchase Miami Dolphins branded approved bags can visit the team store at the stadium. Opening times vary for stores but most are open from morning till 8-9 in the evening. Hard Rock Stadium is a cashless, non-smoking stadium with a clear bag policy. Team Store 305-943-7980, MORE 4. Box trucks are prohibited, and vehicles may not enter the Stadium with anything in-tow (e.g., grills, trailers, etc.). Members not only enjoy guaranteed full tournament access to see your favorite players at the best price, but also a series of benefits leading up to and during each tournament. All bags and vehicles will be subject to inspection upon entry. In addition, you can discreetly report unruly fans from your seat by texting "FAN" ISSUE AND LOCATION to 69050 from any compatible mobile device subject to fees and rates established by your service provider, and the information will be relayed to stadium security. Guests may be asked to power on their cell phones during the security screening at the gates. WebHard Rock Stadium - Orange Lot 1 347 Don Shula Dr Miami Gardens, FL 33056 +1 305-943-7275 - Advertisement - Opening Times Payment Options Attendant Cash Features No height restrictions Info Parking rates vary depending on the event. Additionally, should there be any questions regarding ADA accommodations, included but not limited to ticketing, please contact us via email at . (305) 943-8000 Tickets can be purchased the day of the game at the SE and SW box offices. Our Founding Members are the group of tenured members that stuck with us through our move from Crandon Park to Hard Rock Stadium and beyond. We reserve the right to view certification. www.dolphins.com Bag Policy in 10 of the world's biggest stadiums ADA sections are reserved for ADA qualified patrons and their guests only. I understand that I can contact my Membership Services representative for more details. USE OF THIS HARD ROCK STADIUM ("STADIUM") PARKING PASS IS SUBJECT TO THE TERMS AND CONDITIONS SET FORTH HEREIN AND STADIUM POLICIES, AVAILABLE AT HTTPS://HARDROCKSTADIUM.COM/STADIUM-POLICY/ AND HTTPS://HARDROCKSTADIUM.COM/PARKING-TRANSPORTATION/ (COLLECTIVELY, THE "WEBSITE") AND INCORPORATED HEREIN BY REFERENCE. See also Gate Entry Times and Tailgating Guidelines. Please also note that Dolphins game parking lots open 4 hours prior. ANY DISPUTE OR CLAIM IN ANY WAY RELATED TO THE TICKET OR THE EVENT SHALL BE RESOLVED BY MANDATORY, CONFIDENTIAL, FINAL, BINDING ARBITRATION BEFORE JAMS IN MIAMI PURSUANT TO ITS STREAMLINED RULES AND APPLYING FLORIDA SUBSTANTIVE LAW. There you can see all our locations around you. Account Ownership. As with most stadiums, certain rules apply in Hard Rock Stadium to ensure both safety and a pleasant experience without unnecessary inconveniences. Reusable water bottles are no longer allowed. - Reminder: The Miami Dolphins Ticket Office and Ticketmaster are the only official outlets for Miami Dolphins ticket sales. Binoculars are permitted to be carried into Hard Rock Stadium. Hard Rock Stadium is not currently offering tours. SunPass Plus customers will have the convenience of using the program and paying less than the cash customer entering Hard Rock Stadium for all Hard Rock Stadium events.
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