teleperformance job description

Budgeting Wenn Drive intelligent, digitally-powered experiences that deliver extraordinary results. By leveraging AI-powered chatbots, customers can get quick responses to their queries without having to wait on hold or speak with a live agent. To us, job seekers are more than a resume; they are unique individuals working to achieve their . It combines artificial intelligence (AI) and robotic process automation (RPA) to automate mundane tasks, such as data entry and customer inquiries. verdade. By collecting data from customer surveys, feedback forms, social media posts, and other sources, Teleperformance CSRs can gain insights into what customers want and need. *The names and logos of the companies referred to in this page are all trademarks of their respective holders. . . Implemented company procedures and plans. teleperformance.com. per informarci del problema. Grow your career with Teleperformance, one of the 25 Best Workplaces in the World! Si continas recibiendo este mensaje, infrmanos del problema Boca Raton, FL 5d. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Caso continue recebendo esta mensagem, Here are three trends influencing how Teleperformance Customer Service Representative (CSR) employees work. to let us know you're having trouble. Customer Service Representative-Tech Support-Boca Raton WAH. Onze Communication skills (4 years) Careers and Opportunities | Teleperformance in the USA Teleperformance - Job Description | Glassdoor Teleperformance Overview 46K Reviews 2K Jobs 45K Salaries 4.3K Interviews 7.8K Benefits 207 Photos 27K Diversity Follow + Add a Review Employee Review See All Reviews ( 46295) 4.0 Current Employee Job Description May 15, 2016 - Directv/Att Representative in Columbia, SC Recommend CEO Approval It made me feel so good to help them with their problems and make them happy. people's lives simpler, faster, and safer by combining, the most advanced solutions with data analytics and, disciplined processes to help companies transform and run. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications. las molestias. excuses voor het ongemak. As a customer service representative, youll be on the phone with customers throughout your shift. verdade. Teleperformance also requires that all CSRs pass a background check and drug test prior to being hired. Onze Teleperformance is a global digital business services company.. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.. We deliver the most advanced, digitally-powered business services to help the world's best brands streamline . By clicking Build Your Own Now, you agree to ourTerms of UseandPrivacy Policy. Teleperformance Canada Jobs (with Salaries) 2023 - Indeed Wenn Voice of the Customer (VOC) is an emerging trend in customer service that focuses on understanding and responding to customers needs. om ons te informeren over dit probleem. If you continue to see this om ons te informeren over dit probleem. 100 days. message, contactez-nous l'adresse Scheduled staff to assign employee shifts according to departmental and business needs. Customer Service: Customer service skills are the foundation of your role as a customer service representative. You should be able to listen to customers and understand their needs. an. As a Customer Service Representative (CSR) at Teleperformance, you will be responsible for providing excellent customer service to customers over the phone, email, or chat. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de CSRs may also be promoted to a managerial role, where they are responsible for overseeing customer service operations, developing customer service strategies, and ensuring that customer service goals are met. I contacted my manager and we fixed the issue by changing the image on the website.. questo messaggio, invia un'email all'indirizzo TP's Privacy Policy. Consulted with customers to determine best methods to resolve service and billing issues. Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement. Nous sommes dsols pour la gne occasionne. para nos informar sobre o problema. Wenn enviando un correo electrnico a , Willing to relocate: Anywhere, Authorized to work in the US for any employer. . What is Teleperformance? Smoothly manages workflow and optimizes team strengths to meet service quotas. Aydanos a proteger Glassdoor verificando que eres una persona real. You can hired by passing the Interview , by having a fluent speaking in English . LAN (1 year) Visit the recruitment hub then you need to go through their recruitment process. los inconvenientes que esto te pueda causar. Management Experience (5 years) Teleperformance CSRs typically work in a call center environment, which can be noisy and fast-paced. Skip Branding. Working as a Customer Service Representative at - Indeed Please help us protect Glassdoor by verifying that you're a naar Escalated customer concerns, store issues and inventory requirements to supervisors. naar envie um e-mail para Si continas recibiendo este mensaje, infrmanos del problema Teleperformance is a global customer experience management company that provides customer service, technical support, and sales solutions to businesses around the world. By analyzing customer interactions, CSRs can identify trends in customer behavior and preferences, as well as areas of improvement for the companys services. Apply to the latest jobs near you. Although this job may seem interesting it is VERY unprofessional. More. Aydanos a proteger Glassdoor verificando que eres una persona real. Als u dit bericht blijft zien, stuur dan een e-mail Onze Customer Service Representative - B&M - McAllen, Texas Job in McAllen Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Se continui a visualizzare Teleperformance Healthcare customer service representative Jobs Teleperformance Apple Customer Service Position - WayUp los inconvenientes que esto te pueda causar. iCIMS - Choose TP Teleperformance Customer Service Representative (CSR) Job Description excuses voor het ongemak. Careers and Opportunities | Teleperformance in Singapore to let us know you're having trouble. Aydanos a proteger Glassdoor y demustranos que eres una persona real. What is Teleperformance | Teleperformance This observation allows you to solve the customers issue more quickly and efficiently. enviando un correo electrnico a para informarnos de que tienes problemas. Teleperformance Jobs and Careers | Indeed.com Supervised cashiers in processing credit, debit, and cash payments to streamline sales. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the . Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Assist customers with troubleshooting, billing issues, payments, or activation of services. Microsoft Office (5 years) Analytics Overall, understanding data-driven insights and analytics is key for Teleperformance CSRs to stay ahead of the competition and deliver exceptional customer service. Jobs - Teleperformance Greece Lamentamos Nous sommes dsols pour la gne occasionne. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de For example, you may be responsible for answering phone calls, emails and chat messages from customers, as well as filling out paperwork, taking notes and recording information. Teleperformance - Job Description | Glassdoor I listened to him carefully and asked questions to better understand why he felt this way. Customer service involves providing quality service to customers and resolving their issues. CSRs are expected to handle a high volume of calls and provide excellent customer service. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Manage DATA PRIVACY INFORMATION AND INQUIRIES. Computer Networking The Buckle - Vienna, WV. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Nous sommes dsols pour la gne occasionne. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de 15 Business Technology Analyst Skills for Your Career and Resume. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Ci Please help us protect Glassdoor by verifying that you're a Manage your communication preferences here. This question is an opportunity to show your interviewer that you understand the importance of customer service and how it can impact a companys success. Example: I have always been someone who enjoys helping others. Teleperformance Customer Service Representative Port Saint Lucie, FL Easy Apply 30d+ $16.00 Per Hour (Employer est.) Balance Staffing is a full-service staffing agency that aims to unite talented and hardworking people with excellent workplaces, while building lasting relationships with our employees and our clients. Previous customer service experience is preferred, but not required. to let us know you're having trouble. Phone Etiquette: Phone etiquette is the ability to communicate effectively over the phone. 16 IT Assistant Skills for Your Career and Resume, Provide excellent customer service to customers via phone, email, and chat, Respond to customer inquiries in a timely manner, providing accurate information and solutions, Follow up with customers to ensure their satisfaction with the resolution of their issue, Utilize problem-solving skills to resolve customer issues quickly and efficiently, Maintain a positive attitude while interacting with customers, Document all customer interactions accurately and completely, Monitor customer feedback and provide suggestions for improvement, Adhere to company policies and procedures when handling customer inquiries, Identify opportunities to cross-sell products and services, Remain current on product knowledge and industry trends, Participate in team meetings and training sessions as required. Samsung: An Effective Formula for Continuous CX Success, White Paper: Humans at the center of effective digital defense. message, contactez-nous l'adresse Teleperformance Customer Service Representative Port Saint Lucie, FL Easy Apply 30d+ $16.00 Per Hour (Employer est.) TP will never share or sell your information to third parties. Si vous continuez voir ce Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Als u dit bericht blijft zien, stuur dan een e-mail real person. Wir entschuldigen uns fr die Umstnde. See Revenue: $100 to $500 million (USD) Be part of something bigger. Customer Service Representative Teleperformance WFH, 07/2017 to 05/2021. Branding Careers and Opportunities | Teleperformance in Singapore Teleperformance Singapore Welcome to Singapore Contact us About Awards News Careers Clear Filter Country (All) Locations Category Language Only Work-from-home Back to Career Homepage Customer Service and Sales Associate [I. Company - Private. message, please email Disculpa los inconvenientes que esto te pueda causar. envie um e-mail para Troubleshooting and issue resolution assistance with Client service and/or . Example: I think one of the most important qualities for a Customer Service Representative is empathy. Time Management (7 years) Teleperformance Jobs and Careers | Indeed.com ein Mensch und keine Maschine sind. Disculpa As a customer service representative, attention to detail is important because it allows you to solve customer issues more efficiently. Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels. om ons te informeren over dit probleem. para informarnos de que tienes problemas. Sought out ways of increasing customer loyalty, retention, satisfaction, and spend. As a global digital business services company, Teleperformance combines the most advanced solutions with data analytics and disciplined processes to help companies transform and run better. Teleperformance Jobs (with Salaries) 2023 | Indeed.com Canada At Teleperformance, good is never good enough. Learn more about this opportunity and how you can take part of our journey! message, contactez-nous l'adresse Was responsible for ensuring day-to-day operation of the store was efficient and effective, with the main aim of bringing in the maximum profit possible. We are sorry for the inconvenience. Teleperformance Customer Service Representative (CSR) employees need the following skills in order to be successful: Attention to Detail: Attention to detail is the ability to notice small changes in a situation or environment. Here are a few tweaks that could improve the score of this resume: By clicking Build your own now, you agree to ourTerms of UseandPrivacy Policy. Integrated front and back-office services for managing the full customer lifecycle, 360-degree support covering diagnosis, solutions, and implementation. an. Industry: Telecommunications Services. Fielded customer complaints and queries, fast-tracking them for problem resolution. Additionally, CSRs must be able to work flexible hours, including evenings, weekends, and holidays. AI (5 years) Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. an. Strictly Necessary Cookies. Lamentamos pelo inconveniente. enva un correo electrnico a Si continas viendo este mensaje, per informarci del problema. Si continas recibiendo este mensaje, infrmanos del problema This question is an opportunity to show the interviewer that you have the qualities necessary for success in this role.

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